Quality Policy

SS Infra Services India Pvt. Ltd. is an ISO 9001:2015 certified professional Integrated Facility Management Company which provides a broad range of specialized services customized to minimize loss by providing innovative and strategic security-based business solutions.

It is our endeavor to be an innovative process driven organization, evolving best practices to consistently exceed customer quality expectations through quantifiable progress. In order to ensure and promote effective quality performance, we first derive procedures and standards that maintain the quality program designed to study the variance between the expected &actual service delivery. We are committed to stand by the customer under all possible circumstances & are committed to responsibly evolve, consolidate & improve the quality standards for the Indian Security & Facility management Industry.

Quality Policy Ethos

Our quality ethos is to achieve sustained, profitable growth by providing integrated facility management solutions with security services, with quick response to service issues thereby delighting the customer, which is the life blood of our business.

We will comply with the requirements of the Quality Management System and work towards continually improvingthe effectiveness of the System through periodic reviews at appropriate levels, which will be reflecting in the continued success of the Company

Our Objectives

Focus on a consistently high level of Effective and Efficient Services through a systematic, disciplined and committed attitude to quality to achieve customer satisfaction

Build Customer Relationship through proactive communication

Invest into training and development of our Guarding Personnel periodically

Operate on 100% compliance with all current employment legislations and safety requirements

Take ownership of securing the clients facility thereby enabling them to focus on their core business to enhance profitability.

Increase retention of Guarding Personnel by 3% year on year.

Retain 95% Client Base.